On Saturday, a woman in Florida called 911 after her 10-month-old baby got locked in her car while it was about 95 degrees and the 911 operator hung up on her. Someone eventually had to break a window with a wrench. For now, the operator is on administrative leave.

Read the full story at ABC News.

The Tampa Police Department says the dispatcher handled the situation poorly.

“He is going to be disciplined,” Andrea Davis, a police spokesperson, told ABC News. “He should have been more aggressive and asked location.”