A woman in Carmichael is speaking out after an encounter with a delivery driver that left her shaken and emotional. Sabrina Banks says she was inappropriately grabbed and nearly kissed by a man delivering items from Walmart while she was visiting a friend's home. The entire incident was captured on video.

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Caught Off Guard During Delivery

Banks had opted to meet the delivery driver in person, instead of using her usual contactless option, because she was at a friend’s house. She says the man seemed friendly when he arrived, but the situation quickly escalated.

After handing off the delivery and signing for it, the driver asked Banks for her name. Surveillance footage then shows him grabbing her arm and attempting to pull her in for a kiss, missing her lips by inches.

“He deeply looked into my eyes and had my arm. It felt like he had control over me,” Banks recalled through tears in an interview. “I froze. I should’ve said something, but I didn’t know what to do.”

Walmart Responds and Driver Removed

Walmart confirmed the driver was working as an independent contractor through its Spark Driver platform. The company responded to the incident by stating:“We take customer trust seriously. This type of behavior by independent contractors violates the Spark Driver platform Terms of Use. Upon learning of this incident, we removed the driver from the platform.”

Investigation Underway by Local Authorities

The Sacramento County Sheriff’s Office is currently investigating the situation. Sergeant Amar Gandhi said the department is working to locate and question the man, who could potentially face sexual battery charges.

“Whether it was something culturally misunderstood or more serious, we’re taking it seriously,” Gandhi said.

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CBS News Sacramento
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Community Support and Backlash Online

While Banks has received some online criticism for how she responded during the interaction, she says the support from friends and local community members has helped. Rolando Wilkerson, owner of Colo's Southern Café, shared her story online to raise awareness and show his support.

“I was scared and uncomfortable,” Banks said. “My heart was racing, and I did what felt easiest in the moment — which was nothing.”

Banks says she hopes that by sharing her experience, others will feel empowered to speak up when something feels wrong.

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