Ordering through food delivery apps like UberEats and DoorDash always comes with a bit of uncertainty. While customers expect minor delays or route changes, one diner was left stunned when a restaurant employee revealed an unusual detail about their driver’s actions.

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Restaurant Staff Steps In to Help

A Reddit user recently shared a surprising experience on the Mildly Infuriating subreddit, posting a note they received from the restaurant along with their UberEats order. The note exposed the driver’s questionable behavior and urged the customer to take action.

“Hi, your UberEats driver ate lunch in our store when your order was already ready to go,” the note read. “I’ve remade it fresh. Give him 1 star.”

A restaurant left a customer a note warning about the delivery driver sitting and having a meal after the order was ready. Reddit/River1stick
A restaurant left a customer a note warning about the delivery driver sitting and having a meal after the order was ready.
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Commenters quickly weighed in, expressing frustration with the driver while praising the restaurant staff for their dedication to customer satisfaction. “The restaurant deserves five stars for going out of their way to make things right,” one user wrote.

A Wave of Delivery Nightmares

The post sparked a flood of similar horror stories from customers who had encountered unprofessional delivery drivers. Several users shared experiences of drivers eating their food, making unauthorized stops, or failing to deliver orders entirely.

“I had a driver take a bite of my food before dropping it off,” one person commented. Another added, “Every time we ordered McDonald's, we’d be missing fries or nuggets because the driver would snack on them.”

Shoestring French fries in a white bag on a yellow wooden picnic table.
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Others recalled instances where their orders were mysteriously delayed, only to later discover that the driver had taken their meal home. “I watched my driver pass my house and stop for over an hour. Pretty sure he just kept my food,” one frustrated customer shared.

A Call for the Return of In-House Delivery

As complaints about third-party food delivery services continue to rise, many are calling for restaurants to bring back in-house delivery drivers. Customers argue that having dedicated employees handle deliveries would improve reliability and service quality.

“I used to deliver for a small restaurant, and people appreciated seeing a familiar face,” one user reminisced. “Company-paid drivers need to make a comeback.”

Until that happens, many customers are left hoping their next delivery driver is more interested in their job than their lunch.

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