Customers Are Angry at 1-800-Flowers Over Bad Valentine’s Day Flowers
We live in an era where people can instantly show the world when a company screws up and apparently 1-800-Flowers screwed up a LOT! Photos of wilted flowers, incorrect orders, ugly arrangements, and crushed chocolates are going around.
There are hundreds of tweets criticizing 1-800-Flowers for botching Valentine's Day. People are also tweeting complaints because their Valentine's Day flowers still haven't been delivered.
1-800-Flowers is slowly answering people on Twitter, mostly asking people to follow them so they can direct message about the problem. If you're really cynical, you'd say they're using their Valentine's Day disaster to get more followers.